Change Phone Request

Fill the form to change your phone:

Old Phone (Please type your current phone number registered in Authy)
New Phone (Please type the new phone number)

Ok, We're almost done...

Change your number on your phone or tablet

Change your number without the hassle ...if you still have access to your old number

Install the Authy app on your phone or tablet and you will be able to change your phone number in seconds
Try this if you still have access to your old number, you already have the Authy app installed, or to avoid this process in the future

No, I don't have access to my old number

Second, you don't need to change your phone number if:

Don't change your phone if you lose your phone

You lost your phone. Please just wait until you get a new phone and signin again with the same number.

Your tokens work even if you change your number temporarily

If you are travelling or if you have temporarily left your country. Use our mobile application so your security codes still work, even if you change your cell phone number temporarily or don't have internet access.

Ok, I understand

First of all, please take the following into account:

Change phone takes from 48 to 72 hours

Phone changes take from 48 to 72 hours.

In some cases can take more than 72 hrs.

Additional information like a document ID can be require

Additional information like a document ID may be required.

If you don't provide accurate information your request will be denied.

You can only change your phone 2 times every 3 months

You can only change your phone 2 times every 3 months!

Got it